SaaS & Mobiity Advice through Business & IT Alignment

To know that your business is making the most of IT to drive productivity, and then to know that your IT is being provided at lowest cost puts you way ahead of the competition.

Our Business and IT Alignment tool achieves that by analysing your current situation and priorities and validating or proposing change to ensure that your IT systems support you.

Where changes could be beneficial, the process creates a business case and roadmap for implementation and support so that decisions can be reached and executed effectively.

This service is designed to be as quick and unobtrusive as possible; we can provide an initial analysis from just 30 minutes of your time.

Solution Design & Software Selection

The range of software in the market is constantly growing so it's no surprise that businesses find it difficult to compare the options and decide on the best way forward.

With SaaS, how do you overcome concerns of vendor viability, information security and integration of managed solutions with your existing on-site systems? When it comes to mobility this is made worse through the variety of devices and operating systems and lack of compatibility between them. Which, if any, of Blackberry, Windows, or iPhone will dominate and what are the pro's and con's of each platform for your business?

As software professionals who specialise in the areas of mobility, SaaS and internet centric systems we combine education with analysis of your needs and provide advice on the right path forward based upon your specific circumstances.

If you are confused by the variety of software choices, or anxious about your software purchasing decision Within Reach Software will provide an expert opinion and substantiate our advice using our own independent research.

Software Product Development

Often there is sound justification to build from scratch rather than buy a software solution. This could be due to price, specialised business rules, service differentiation, language, integration and interoperability requirements and so on.

Sometimes it is also the case that an off the shelf solution does not exist even though there is a wider need within an industry segment as a whole.

Within Reach Software develops custom applications to your specific requirements either as a one off solution specifically for your business, or where viable and with your endorsement with the aim to commercialise such software to create new industry solutions under a gain share agreement with your business.

Our approach to custom development provides the advantage that you get a system to exactly match your needs, and with the added possibility of creating a secondary revenue stream from the resale of the solution to others.

Implementation & Failed Project Rescue

A new IT solution doesn't exist in a vacuum and whilst a business can easily purchase a Software as a Service solution over the internet, the most successful implementations require the human touch. We assist with planning, vendor management, process design/redesign, integration, data migration, testing and validation to ensure that your project is a success.

Using proven processes and experienced project managers we can often mitigate your risks, accelerate your implementation, and reduce the cost of transition to a new solution.

If you've started to self manage an implementation or embarked upon a guided implementation with insufficient support and skills, we can augment your team to bridge any gaps and get things back on track.

If you're not getting the value you expected from your SaaS solution, we can assist in benefit realisation through an implementation health check.

Mentoring, Support & Measurement

Software as a Service can sometimes feel like software via self-service as you plough through help files and forums to find your way through the issues that arise.

We can provide a proactive or reactive support service to assist your business in maximising the value of your IT investments.

That may mean on-site training, or more hands on mentoring, it may mean taking your implementation to the next level through advanced configuration.

We discuss your needs and put a support package into place that is tailored for you.

Software Management

Whilst all of the software that we provide is fully managed, it is often the case that the existing custom software upon which your business relies has fallen into a state of disrepair or is providing frequent reliability issues.

Within Reach Software will benchmark the maintainability of custom applications and provide a plan to stabilise, improve and proactively manage these systems on an ongoing basis.

By shifting the accountability for your existing systems to Within Reach Software you can reduce the operational risk and distractions that in-house management entails and move from measuring the cost of such applications to measuring their value.

 

Why Does IT Matter?

What Software is available as a Service?

For Every Business
 
Business Productivity Online Suite (BPOS)
    Microsoft Exchange Online
    Microsoft SharePoint Online
    Microsoft Office Communications Online
    Microsoft Office LiveMeeting

Remote Data Backup

Customer Relationship Management

Employment Relations Management

Accounting


For Bigger Business

Process Management/Workflow

ERP

Service Desk

Business Intelligence

Asset Management

Supply Chain Management